Privacy Notice

A short, clear explanation of how Hawthorn & Apple handles personal information.

Who we are

Miss Cassandra Williams trading as Hawthorn & Apple Pâtisserie & Bakehouse
1 Deerhurst, Yate, South Gloucestershire, BS37 4JR
hello@hawthornandapple.co.uk

Information we collect

When you enquire or order, we may collect your name, contact details, order details, correspondence and any allergy or intolerance information you choose to provide.

How we use it

We use personal information to respond to enquiries, manage and fulfil orders, provide relevant food and allergen information, keep appropriate business records and meet legal obligations.

Our lawful basis

We process information where necessary to take steps at your request or perform an order contract, meet a legal obligation, or pursue legitimate interests in running and protecting the business. Where consent is required, we will ask for it.

Sharing & retention

We do not sell personal information. We may share only what is necessary with service providers used to operate the business, such as email, payment, accounting or website providers. We keep information only as long as needed for the relevant business, legal, tax, food-safety or dispute-resolution purpose.

Your rights

You may have rights to access, correct, erase or restrict use of your personal information, and to object in some circumstances. Contact us at the email above. You may also raise concerns with the UK Information Commissioner’s Office.

Last updated: 26 August 2026.